E-mails

if sleep is a lover,
then she has avoided me so well,
she has packed her suitcase
and left me for good.

Title: If Sleep Is A Lover
Date: December 14, 1995 (apparently, i just found out when I retrieved this the poem that the previous entry's poem-intro was written on the same day If Sleep Is A Lover was written and "in"-completed, ha ha)

I just thought of introducing today's entry with something about lack of sleep. This weekend I had a lot of sleep. So on the night before first day of shift this week (which is today), I wasn't able to get a decent sleep.

Today was my first day answering e-mails for customers. I had 11 emails answered and certified today. Not bad for a 7.5 hour shift. Yup, for cyberesponse representatives in transition, 11 is actually a good number. All e-mails (force of habit, we get mark down if we forget to hyphenate e-mails) need to be read and approved by a Mentor before actually being sent to the customer. So with 16 transition cyberesponse reps, and five mentors certifying and e-mail, you'd be lucky to get past 20 on your first day (just like Oca/Dino 1 who had 23 today!).

I'm actually enjoying it. And for all the things I said here in this blog about missing taking in calls, I take it back! The first wave had to take in calls so as not to use up the day's supply of email inquiries from customers. So I don't envy them at all. Although calls nowadays are so few teams are being asked to log out from the phone! For 3-4 hours a day.

I just miss my old team and since the two waves in the Cyberesponse came from different teams and be that as it may, we bring our different team cultures. And I haven't been broken in.. he he he.. I don't think they'll understand my humor here! He he he!

On the topic of e-mails. Before I wrote today's entry, I had a chance to have a YM chat with an ex of a long lost friend. The topic went to chain mails and "forwarded" messages. I just thought that if someone actually had the time to read through those long and winding e-mails, and still found the time to include you in the CC or the To: field, then they surely have the time to just type in "Hi! How are you? Just thought of saying I miss you!" or things like that.

I mean, I have former teammates who I never had the chance to talk to in the past 15 months, who suddenly had a virtual resurrection sending an e-mail about a very great picture and that if you don't send it back and to 7 other people, then I don't consider them as friends. Well, hey, the very fact you never took the time to say hi in your very first communication in 15 months means something about our supposed "friendship", right?

- I'm sorry about the pictures on the entries. I should be at least giving you ideas on what it's all about. The photo here is Matits and good friend Joan. Taken when we had to log out because no calls were coming in because of the Taiwan earthquake late last year affecting the incoming calls from our US customers. Taken from my rusty but dependable phone!