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songs from a
sarcastic belly

No more poems today,
I am in misery.
For when I am in misery
The poem ceases to be
Words crafted and chiseled
From abstracted thought.
The poem begins to be me.

August 31, 2000
4.41 pm, Thursday

Home » Post Item » Touching Lives

Touching Lives

June 24, 2007

 

I held your hand and suddenly I was warm
Clothed by the certainty of your touch, and
I forget who I was and only knew why I am.
And there were no questions anymore but only
A single knowing of what is to be at that moment -
I simply had to be in love.

Title: -
Date: February 15, 2003

 

 For 5 days, our PLDT was comatose. At first I thought it was because of the extension phone that my cousin himself hooked up to the main wall jack. But when the phone company's contractor technicians came for the service call, I later learned it was the main box itself. Main box? Whatever.

Anyway, what's funny is the experience we had just to get the truck roll. The problem started June 16. Since it was a weekend, there was a family gathering, I thought I should just spend time with my family and have it reported the next day, Sunday. I thought I'll just e-mail customer service as my DSL is a stand-alone SkyDSL. Convenient, come to think of it, when PLDT is acting up. I went to their website, found customer service's e-mail address, and hopefully, just like in my work, every e-mail has a service level and will receive the courtesy of being looked at and have a reply. 

Monday, Tuesday no reply. But as a precaution, since we don't have a phone line, I asked my sister to call 171 to report the issue. Not only that, on Sunday I asked a frequent-PLDT victim co-worker to call 171 and have my problems reported. We do that usually, whenever a cable is stolen in their area, which happens every two weeks, they'd lose phone service as well as myDSL. So when that happens to her, I call on her behalf. And you all know it costs to call 171.

On Tuesday my sister called them up and the rep said, it's already reported and we're lined up for a truck roll. My sister asked for the date. No date. We're just lined up. Now my co-worker is closely monitoring my case. As she learned that when you report an issue to PLDT they'll tell you that they need to do a test on their end to see what happened. That takes two freaking-effing days.  Only then will they issue a truck roll. So what if my issue is the wall jack? Naturally the test would turn out fine! 

Wednesday, Thursday, no word from PLDT. No reply to my e-mail (which is sad because when I was still in North Fairview, I applied for a Tele-tipid and one e-mail, I got my order number, took 24-48 hours, but that's normal I believe). Friday, I was frustrated. I'm on a fixed income and a breadwinner. When you're billed for something you're not using, the ATM comes to your mind and you imagine drawing money from your account only to throw it away to the trash bin. Because that's just what's happening. You're throwing money to the garbage having to pay monthly service you don't get to enjoy!

Friday night, I have had it. I scoured the net and looked for an e-mail address, any e-mail address of any top PLDT executive. I found one for a VP. He'll stay anonymous, but if you need it, message me! I told him the problem. Even went emo on him saying I'm a breadwinner and the only entertainment my mom has is GMA 7 and the phone to call my sisters and their respective kids.

Today is Sunday. My mom, who just dialed my sister's number, is sitting next to me excitedly telling her that a PLDT technician just came a-knocking to fix the phone!

pldt
Posted by yannick at 2:05 pm | permalink

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Ok, I used to write for a public relations firm and then decided to leave all that for "greener pastures" by becoming a headset-jockey. I resolve customers' problems with their bills while having problems here back home with my own stack of bills. I advise customers of what movie package to add to their account/subscription, singing praises to HBO and Cinemax, while wondering how it's like to even have cable in my own home. I troubleshoot their television's technical issues (God, I love the alliteration) while back at home, I need to enlist the neighbor's help to hook up the DVD player to the TV. Irony, it seems, is the lifeline of my existence.

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Latest Movies Online:

dropping by. :) keep it up blogger. sharing my own blog of Latest Movies online.

JOB fair for abroad:

JOB fair for abroad is about to begin. Visit us NOW!
http://localhiring.blogspot.com

Votewisely:

Votewisely!

jamie:

thanks for stopping by, yannick!

boybastos:

Huu! Patay si boybastos! Lagot sya sa kay senadora! Heto mayron naman text version ng Boybastos, spread nyo na lang! I know you will like it! Have a great time! Exchange link tayo para masaya~!!

ROY:

Come and visit our place and join our community, lets xlink if possible. tnx. Have a nice weekend.

xerex:

Kwen2han tayo, daan ka din sa blog ko, at kung pwede xlink para masaya, salamat!

zarine:

hi, yannick! linked youup :) nice blog!

benhur:

hey poet, no poem today? cool blogs you got, visit mine too! cheers!

ROY:

i linked you lalready, tnx

cris:

hey there… tnx for dropping by and linking me…. will link you as well.. nice belly you got there… hahahha

ROY:

Yannick, NICE BLOG! just passing by, try to see my eyes, you may link if if possible (xchange link?) tnx.

grekko:

hi! tnx for reading my poem, im a newbie here.. too bad im at work today cant read ur poems but i will steal the company’s time to absorb ur thoughts hehehe.. tc!

janus3185:

blogdrop!!! goodluck on your block! :)

liz:

heeey! sorry for the late reply. just click the forum on the upper left corner of your page, introduce yourself at the “meet and greet” thread and someone’s sure to welcome you. see you there!

liz:

hey! welcome to i.ph. sali ka sa forums ha so the community can meet you. by the way, i love the title. ;)

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